It all started at university, where I studied psychology and neuroscience and fell completely in love with the subject. To this day, I take books written by neuroscientists and neurosurgeons on holiday!

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In my years at MindGym, a soft skills training provider, I came to appreciate the relevance of academic research (is it real and does it work, or is it simply a popular framework that we’re all recycling?) in creating robust learning interventions. But I became frustrated with the ‘off-the-shelf’ nature of almost all training. While many organisations face challenges that sound similar on the surface, achieving a real-time shift in behaviour is always deeply context-dependent. 

 

During my time working at Nicholson McBride, a consultancy focused on leadership, culture and team development, I learned to work without prescribed products, models and processes. There, I witnessed the power of thoroughly understanding a situation first and building a solution second. 

 

As interim Head of Leadership Development for a bank in London, I also witnessed first-hand the tensions that exist (between, for example, quality and cost-effectiveness, speedy delivery and wider coordination, careful design and serendipity, external and internal expertise) when it comes to implementing initiatives that improve leadership, relationships and performance in the workplace.

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I now make it my mission to help professionals understand themselves and others better in service of creating more connected, purposeful workplaces.​​​

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With KCM, my objective is to offer organisations the best of both worlds: the efficacy of what’s proven and the resonance of what’s tailored, without unnecessary rigidity, cost or complexity. Because you don’t always need to reinvent the wheel, but you do need the solution to properly fit your culture, your strategy, and the target audience.